Symptoms: Other users cannot access or use ActiveReports on my machine.
Cause: The installation for ActiveReports 6 gives you the option to install the program for everyone or the current user. If it is installed only for the current user, other users cannot access it or use it.
Solution: Reinstall ActiveReports and select Everyone.
Symptoms: I just installed ActiveReports 6. Why can't I see the help files?
Cause: If the installation was run while Visual Studio® was open, the help files cannot be integrated.
Solution: Close Visual Studio and reopen it.
Symptoms: When I run the ActiveReports Setup, I get the message "The installer was interrupted before GrapeCity ActiveReports 6 could be installed. You need to restart the installer to try again."
Cause: You do not have permissions to install on the machine, or to the folder containing the setup files.
Solution: Verify that the system account for the local machine has permissions to the folder containing the setup and log in as Administrator on the machine.